Detroit Picture Company LLC, a Michigan limited liability company at 1250 Library St., Suite 21, Detroit, Michigan 48226. Questions about this policy, and requests to see, correct or delete your information, go to info@detroitpictureco.com. Email reaches a person; we do not have a public phone line yet.
Library St. Studios LLC is our sister company. It shares our building and some of our systems, and its own policy at libraryststudios.com/privacy covers studio members.
- When you write to us. The contact form sends your name, email, organization, project type, shoot window, budget range and brief to our inbox.
- Clients. The company name, industry and website, and for each contact a name, email, phone and job title, and whether they may sign in to the client portal. What we are making, where and when we are shooting, delivery dates, and the deliverables.
- Client agreements. When you sign in the portal, your typed name, the date and time, and your network (IP) address are recorded as your electronic signature, with the version of the text you signed.
- Crew. Name, phone, email, mailing address (your 1099 is mailed there), an emergency contact, role and availability, and your signature on the Crew Agreement. Your tax details and bank account are entered with Stripe directly when you set up payment; we see only whether setup is complete.
- Billing. Quotes, invoices and payments. Card and bank details are entered with Stripe and never reach our servers.
- Sign-in. An emailed one-time link, a password if you set one, or Google if you choose it, in which case Google tells us your email address and name.
- Your choices. Whether you agreed to marketing email or texts, with the exact wording shown, the time, your IP address, your browser and the page.
- An activity log. Who did what in the portal and when. It is how a disputed change gets answered.
- Pitch pages. When we propose work to a prospective client, we may send them a private, password-protected page. What they send back from it (their picks, answers about the shoot, and the names of people who may appear, with a parent's or guardian's contact for anyone under 18) is used to plan and quote the work and to send releases, and nothing else.
- How you found us. Which of our own links or ads brought you to a form (UTM values and, with consent, ad click identifiers), stored with your submission so we know which channels work.
- Your cookie choice and when you made it.
Crew allow us and Library St. Studios LLC to use behind-the-scenes photos and video of them at work, with their name and role, in our own marketing, workshops and portfolios (Crew Agreement Section 7.4). You may stop future use by written notice to info@detroitpictureco.com: within thirty (30) days we stop new uses and remove the material from channels we control, without recalling material already published.
Where a person appears in footage we make for a client, a release is signed before that footage is used, and a minor's release is signed by a parent or guardian.
To answer an inquiry, quote, plan and run a production, deliver the work, pay crew, bill clients, and keep the records tax law and our contracts require. To send you marketing email or texts, only if you said yes. We do not build profiles of you or make decisions about you by automated means.
These companies process information on our behalf and may not use it for their own purposes:
- Stripe: payments and invoices; for Detroit Picture Company crew, payouts and the tax and bank details Stripe collects directly.
- Supabase: database, sign-in, and private file storage.
- Vercel: website hosting and scheduled jobs (no analytics).
- Resend: account, booking and billing email, and marketing email to people who sign up for the list and confirm their address.
- Google: company email (Google Workspace), sign in with Google when you choose it, and the studio calendar.
- Vimeo: plays our films on the home page and on the pages made for them (/watch on libraryststudios.com, /work on detroitpictureco.com); Vimeo receives your IP address when such a page loads, with do-not-track set.
- Google Maps: the map of our location; our pages show a still image and Google loads only when you open the map.
- Open-Meteo: weather forecasts on call sheets; it receives the shoot location, never a name or contact detail.
We also share what a production needs with clients and venues (for example, the crew list on a call sheet), with insurers, and with law enforcement when the law allows or requires it.
Library St. Studios LLC, our sister company, runs the studio we work from. It receives the names of crew, clients and talent coming into the studio for our bookings, and our certificates of insurance for gear, so it can manage building access, waivers and gear check-out. It also receives door lists for events we co-host, and incident recordings and reports. It does not use our information to market to you unless you agree, and it honors any opt-out you give us.
With your consent, advertising and analytics partners: Google (Analytics and Ads), Meta Platforms (Facebook and Instagram) and LinkedIn. They receive information about your visit to our marketing pages (pages viewed, the link that brought you, device and browser details) and, when you submit a form after accepting advertising cookies, a hashed version of your email address and the type of action, so they can measure our ads. They use it under their own privacy policies.
We do not sell personal information for money. With your consent, we share limited information with advertising partners to measure and show our ads, which some state laws call "sharing" for cross-context behavioral advertising. You can opt out at any time through "Your privacy choices" in the footer, by rejecting advertising cookies, or with a Global Privacy Control signal.
If you sign up for email, we send a confirmation first and only email you after you confirm. Every marketing email has an unsubscribe link and our address. Unsubscribing takes effect right away.
We do not send marketing texts today. If we start, we will text only people who ticked the separate box for it, and replying STOP will end them. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party.
- Client, project, crew and payment records, and signed agreements: for the life of the working relationship and seven (7) years after, for tax, accounting and contract purposes.
- Inquiries that do not become work: in our inbox for up to twelve (12) months.
- Consent records: for the life of the account plus three (3) years, so we can show what you agreed to and when.
- Project files and masters: while the project is live and for a reasonable archive period, so a client coming back is not told the masters are gone. Ask us to delete yours and we will, subject to anything we are contractually required to keep.
- Shoot details and brand files a client sends through the portal (who approves the work, location access, the contact on set, logos and brand guidelines): twelve (12) months after the project is delivered, then deleted. Ask and we will delete them sooner.
- Answers sent from a pitch page: twelve (12) months after they are sent, then deleted. Ask and we will delete them sooner.
- Cookie choices: 3 years after the choice.
- Conversion delivery logs (which ad partner was told about which kind of action, never your email): 12 months after the send.
- Email subscriber records: until you unsubscribe, then kept as a suppression record so we do not email you again.
Write to info@detroitpictureco.com to get a copy of what we hold about you, to correct it, or to have deleted what we are not required to keep. We reply within thirty days. Some records are kept to meet legal, tax and contract duties, and if that applies we will tell you which and why.
Before we act, we confirm the request is yours: we answer at the email address on your account or the one you wrote from, and for a copy or a deletion we may ask you to confirm one detail from your account. Someone asking for you needs your written permission.
If we turn down all or part of a request, we say why. You can appeal by writing to info@detroitpictureco.com with "Appeal" in the subject, and we answer within thirty days. If you are still not satisfied, you can contact the Michigan Attorney General's Consumer Protection Division.
You can withdraw marketing consent at any time: use the unsubscribe link in any marketing email, reply STOP to a text, or email us. Withdrawals are recorded too.
Portal access is limited to the contacts a client has authorized, checked on every request, so removing someone ends their access on their next click. Files are kept in private storage and opened through links that expire. Card details never reach us. Admin access is limited to the partners.
If personal information were exposed in a way that put you at risk, we would notify you as Michigan's Identity Theft Protection Act requires.
This site is not directed to children under 13, and we do not knowingly collect their information. Clients, crew and account holders must be 18 or older. When a client names a rider or performer under 18 who may appear in a production, we take the name and a parent's or guardian's contact only to send that parent the release. A minor who appears in a production does so under an appearance release signed by a parent or guardian, and we collect only what that release needs.
The version and effective date at the top change whenever the words do. If a change matters, active clients and crew hear about it by email. Earlier versions are available on request.